Space4Craft’s Booking & Cancellation Policy
Our commitment to our Workshop Providers
Our income and that of our creative workshop leaders depends on the number of attendees attending the class, that means if we don’t receive any notification from you and no one attends the course in your place (if you are not be able to come & can nominate someone) we have an obligation to pay the tutor based on the final booked number, because unfortunately, the tutor will still have incurred material costs and preparation time as well as expected an agreed sum of money for the workshop. Therefore if you need to cancel a workshop:our policy is as follows:
If we need to cancel a workshop If a workshop can’t reach viable numbers (a number set by the workshop leader) or due to unforeseen circumstances then a full refund or transfer onto another class will be organized. We will aim to give you as much notice as possible of the cancellation, or if you prefer a transfer to an alternative available course, space permitting. Unfortunately, we cannot accept any liability for travel or other costs.
Please note that full payment is required in advance to secure your place on any of our workshops
Our commitment to our Workshop Providers
Our income and that of our creative workshop leaders depends on the number of attendees attending the class, that means if we don’t receive any notification from you and no one attends the course in your place (if you are not be able to come & can nominate someone) we have an obligation to pay the tutor based on the final booked number, because unfortunately, the tutor will still have incurred material costs and preparation time as well as expected an agreed sum of money for the workshop. Therefore if you need to cancel a workshop:our policy is as follows:
- With more than 14 days notice – a full refund minus 5% admininistration fee charges.
- With 7 – 14 days notice - A refund can be issued minus 10% administration fees charges.
- Or transfer to another course that has spaces.
- Or claim a voucher for full amount for another workshop.
- Less than 7 days notice -A refund minus administration fee charges above can only be given if we have a waiting list and someone can take your place at short notice.
- Or send along a lucky friend in your place, just let us know of the name change
- Less than 24 hour Notice – No refund, and we are unable to transfer you onto another course.
If we need to cancel a workshop If a workshop can’t reach viable numbers (a number set by the workshop leader) or due to unforeseen circumstances then a full refund or transfer onto another class will be organized. We will aim to give you as much notice as possible of the cancellation, or if you prefer a transfer to an alternative available course, space permitting. Unfortunately, we cannot accept any liability for travel or other costs.
Please note that full payment is required in advance to secure your place on any of our workshops