Important Covid arrangments:
During the current situation it is important that if you have any COVID symptoms ( new dry cough, High temperature , loss of smell) or have tested positive recently or have been contacted by Track and Trace you do not attend the workshop. Instead we advise that you either find someone who is able to take your place (and reimburse you) or we will endeavour to try and fill you place with someone from a waiting list.
During the current situation it is important that if you have any COVID symptoms ( new dry cough, High temperature , loss of smell) or have tested positive recently or have been contacted by Track and Trace you do not attend the workshop. Instead we advise that you either find someone who is able to take your place (and reimburse you) or we will endeavour to try and fill you place with someone from a waiting list.
Space4Craft’s Booking & Cancellation Policy
Our commitment to our Workshop Providers
Our income and that of our creative workshop leaders depends on the number of attendees attending the class, that means if we don’t receive any notification from you and no one attends the course in your place (if you not be able to come & can nominate someone) we have an
obligation to pay the tutor based on the final booked number, because unfortunately, the tutor will
still have incurred material costs and preparation time as well as expected an agreed sum of money for the workshop.
Therefore if you need to cancel a workshop our policy is as follows:
With more than 14 days notice – a full refund minus 5% admission fee charges.
With 7 – 14 days notice - A refund can be issued minus 10% administration fees charges.
-Or transfer to another course that has spaces.
Less than 7 days notice
-A refund minus administration fee charges of the above can only be given if we have a waiting list and
someone can take your place at short notice.
-Or send along a lucky friend in your place, just let us know of the name change. (They should pay you the full workshop fee)
Less than 24 hour Notice – No refund, and we are unable to transfer you onto another course.
Please note that during the Covid pandemic we have refunded in full all cancelled workshops but the above policy is now back in operation and so it is important to contact us as soon as possible if you are unable to attend as our workshop leaders often prep up for the workshop more than 48 hours in advance. This will save them the time and effort of prepping for someone who is not going to attend.
If we need to cancel a workshop
If a workshop can’t its reach viable numbers (a number set by the workshop leader) or due to unforeseen circumstances then it may have to be cancelled and a full refund or transfer onto another class will be organized.
We will aim to give you as much notice as possible of the cancellation, or if you prefer a transfer to an alternative available course, space permitting. Unfortunately, we cannot accept any liability for travel or other costs.
Please note that full payment is required in advance to secure your place on any of our workshops.
Our commitment to our Workshop Providers
Our income and that of our creative workshop leaders depends on the number of attendees attending the class, that means if we don’t receive any notification from you and no one attends the course in your place (if you not be able to come & can nominate someone) we have an
obligation to pay the tutor based on the final booked number, because unfortunately, the tutor will
still have incurred material costs and preparation time as well as expected an agreed sum of money for the workshop.
Therefore if you need to cancel a workshop our policy is as follows:
With more than 14 days notice – a full refund minus 5% admission fee charges.
With 7 – 14 days notice - A refund can be issued minus 10% administration fees charges.
-Or transfer to another course that has spaces.
Less than 7 days notice
-A refund minus administration fee charges of the above can only be given if we have a waiting list and
someone can take your place at short notice.
-Or send along a lucky friend in your place, just let us know of the name change. (They should pay you the full workshop fee)
Less than 24 hour Notice – No refund, and we are unable to transfer you onto another course.
Please note that during the Covid pandemic we have refunded in full all cancelled workshops but the above policy is now back in operation and so it is important to contact us as soon as possible if you are unable to attend as our workshop leaders often prep up for the workshop more than 48 hours in advance. This will save them the time and effort of prepping for someone who is not going to attend.
If we need to cancel a workshop
If a workshop can’t its reach viable numbers (a number set by the workshop leader) or due to unforeseen circumstances then it may have to be cancelled and a full refund or transfer onto another class will be organized.
We will aim to give you as much notice as possible of the cancellation, or if you prefer a transfer to an alternative available course, space permitting. Unfortunately, we cannot accept any liability for travel or other costs.
Please note that full payment is required in advance to secure your place on any of our workshops.